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When submitting a request for VAT the tax officer is obliged to have a short interview with the customer to establish eligibility of VAT Registration . The officer may request to inspect the business premises of the applicant.
For any inquiry related to tax payment or complaints dial toll FREE 0800110016 for TTCL and Vodacom subscribers, 0786 800000 for Airtel and 0713800333 for Tigo subscribers